Priority On-Time Completion Guarantee in Houston, TX

At Houston Floating Stairs , the on-time guarantee is a contract clause — not a marketing line. Every project we take on includes a milestone schedule attached to the agreement. If we miss a milestone date without a documented cause recognized in the contract, a financial penalty comes out of our fee. That penalty goes to the client. The amount is specified in the contract, not calculated later.

Most contractors avoid written schedule accountability because it creates personal financial risk for them. That's exactly why we include it. A contractor who won't put a schedule penalty in writing is telling you something about how confident they are in their own timeline. We've built our process — field assessment before design, fabrication that starts when measurements are locked, installer scheduling that's set before fabrication ends — around being able to hit a schedule.

The milestone structure is agreed on before the contract is signed. A typical floating stair project has four milestones: site assessment complete, permit application submitted, fabrication complete and delivery scheduled, installation complete and ready for inspection. Each milestone has a calendar date. The contract specifies a per-day or per-milestone penalty for our delay on each one.

There are covered causes that excuse a delay without triggering the penalty. Harris County plan review taking longer than normal — documented with correspondence — is a covered cause. A material delivery failure due to a supplier we specified is covered when documented. Acts of weather that prevent site work are covered. A covered delay has to be documented in writing at the time it occurs, not explained after the fact when the schedule has already slipped. The contract spells out what qualifies.

This guarantee is available on all residential floating stair projects in the Houston area. For commercial projects, the milestone structure is adapted to fit the GC's schedule. If our schedule commitment is something you've had trouble getting from other contractors on floating stair work in Houston, that's a signal about how we operate versus how they do.